Patient Benefits | Internal Medicine of Tampa Bay

Concierge Benefits

Enhanced Benefits for Patients

These offerings are not covered by Medicare or by other insurance plans. My practice size is smaller which allows me and my office staff to provide patients with the following membership benefits:

Direct communication during business hours.

Unlike many other medical practices, when you call my office during office hours there will be no recording to navigate…only real people to take your call, with a real concern for your health and well-being. In the event that you need to leave a message, your phone call will be returned promptly. If you deem your problem “urgent” I will make every effort to speak to you at the time of your call.

After-hours communications.

I will provide easy and direct communications for urgent medical problems that occur outside of my regular office hours. I will use my reasonable best efforts to be available to hear from you when you are ill or injured, to coordinate your care. My goal is to reduce emergency room and urgent care clinic visits. For emergencies, however, always call 911.

Convenient communication for non-urgent health issues or questions.

My patient portal is the best way to communicate securely and confidentially. You will receive a prompt response from me personally.

Little or no office waiting room time, and longer appointments.

Office visits will start promptly with little or no waiting in a wait or exam room. Appointments will generally be scheduled for approximately 30 minutes, and appointments for a Comprehensive Annual Health Assessment will be scheduled for approximately 60 minutes. These appointments are twice the length of time of a typical traditional practice. My goal is to afford you the time to thoroughly address all your questions and concerns, regardless of the reason for your visit.

Extended office hours.

Office visits are best scheduled when the full complement of staff is available. However, should you require occasional visits outside of my usual office hours, I will certainly do my best to reasonably accommodate you.

Strong focus on preventive medicine and long-term health and wellness.

As part of my commitment to your long-term health and wellness, my philosophy is to educate you about the importance of fitness, weight management, nutrition, and healthy living. In addition to the clinical service I already offer through my practice, I will assist you to identify and evaluate wellness providers and offerings. This will support your effort to take an active role in managing and maintaining your good health.

Complimentary weight management and nutrition program.

As part of my focus on nutrition, health and wellness, whether you’re targeting weight loss, improved energy, or simply healthier habits, I’m here to support you as we collaborate to create a personalized plan that fits your unique needs and goals.

Personalized hospital care.

Should you need to be hospitalized, I will make myself available when I can to communicate with you and to serve as an advocate on your behalf, even when you are admitted to a facility at which I do not have privileges or where I am not your attending physician. If you wish, unless hospital policy or protocol does not allow, I will do what I reasonably can to remain involved in your care by communicating with the hospitalists or other attending physicians who are providing services to you.

“Virtual” consultations and long-distance care.

Whether you are on a brief vacation, living some of the year in a second residence, or otherwise unable to come to the office, I will offer a “virtual” consultation as determined on a case-by-case basis, at my discretion and subject to applicable state law requirements. However, if in my judgment you need to be seen by a local physician, you will be encouraged by us to seek medical attention. I will communicate with you directly, as well as with your treating physician as needed, to support the coordination of your care on health issues that may arise.

Care for visiting relatives and/or friends.

Should your out-of-town family or friends have a one-time emergent issue during a short-term visit to the area, I will be happy to see them in my office and assist with their medical care. I will treat them as though they were members of my practice.